1. Acceptance of these Terms
By accessing or using the Service — including using free tools without creating an account — you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Service.
2. Description of the Service and processing modes
The Service provides file productivity tools (compression, conversion, packaging, document tools, signing workflows, and related features). A defining characteristic of the Service is that operations are performed locally in your browser or on your device. Files are processed in one of the following modes:
- Local processing (the only mode currently available). Your files are processed on your own device and are not uploaded to our servers. Because of this architecture, for local-only jobs we do not receive, store, or have access to the contents of your files — only safe job metadata (file counts, byte sizes, operation type, status, and timestamps) is recorded for accounts.
- Cloud processing (planned, not yet available). Certain future features (e.g., formats or workloads your device cannot handle) may require uploading files to our infrastructure. Cloud processing will always be opt-in per job and clearly indicated in the interface before any upload occurs, and temporary cloud files will be handled per the retention schedule in Section 7 and our Data Retention & Deletion Policy.
- Connected cloud storage (optional). At your direction, the Service may save outputs to storage you connect (currently Google Drive) using OAuth authorization you grant and can revoke at any time.
- Private / enterprise engine (where offered). Processing on infrastructure controlled by you or your organization under a separate agreement.
3. Accounts and eligibility
- Basic tools are available without an account. Paid plans and certain features require an account.
- You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction, if higher) to use the Service.
- You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
- You must provide accurate registration information and keep it current.
4. Your files and your ownership
4.1 You retain ownership of your files. We claim no ownership of files you process with the Service. The Service only processes files to provide the functionality you request.
4.2 Limited license to operate the Service. For any file you upload to our servers (cloud processing mode only, when available), you grant us a limited, non-exclusive, non-transferable license to host, process, and transmit that file solely to provide the requested operation and to delete it per our retention policy. This license ends when the file is deleted. For local-only jobs, no files are uploaded and no such license is needed or taken.
4.3 Your responsibility for rights and content. You represent and warrant that you own or have all necessary rights, licenses, and permissions to the files you process, and that your files and use of the Service do not violate any law or third-party right (including copyright, privacy, and data-protection rights of others whose data may be in your files).
4.4 No file-content review. We do not review the contents of user files. We may act on valid legal process, abuse reports, or automated safety signals as described in Section 5 and the Privacy Policy.
5. Acceptable use
You must not use the Service to:
- process, store, or distribute content that is unlawful, infringing, defamatory, or that violates the rights of others;
- process content involving child sexual abuse material, or content intended to harass, threaten, or harm others;
- attempt to circumvent plan limits, entitlements, security controls, or technical restrictions of the Service;
- probe, scan, or test the vulnerability of the Service, interfere with its operation, or upload malware or malicious files;
- misrepresent the origin of processed output, or use the Service to prepare fraudulent documents;
- resell or white-label the Service except under a written agreement with us;
- use the Service for bulk automated access inconsistent with our published API terms and rate limits.
To report abuse or infringement, contact info@geniefolder.com.
6. Plans, billing, and subscriptions
6.1 Plans. The Service offers free and paid plans (e.g., Free, Pro, Business, Enterprise) with different limits and features as described on the pricing page. Plan features and entitlements are enforced by our backend systems.
6.2 Billing. Paid plans are billed via our payment processor, Square, Inc. Subscriptions renew automatically at the end of each billing period unless canceled. You authorize us to charge your payment method on a recurring basis. Prices are exclusive of taxes unless stated otherwise; applicable taxes may be added.
6.3 Card data. Your payment card details are collected directly by Square’s secure payment form and processed by Square under its own terms and privacy policy. Your full card number never touches our servers, and we do not store card numbers or security codes.
6.4 Cancellation. You may cancel at any time; cancellation takes effect at the end of the current paid period, and paid features remain available until then. We do not provide prorated refunds for partial billing periods, except as stated in Section 6.5 or required by law.
6.5 Refunds. If you are not satisfied with your first paid subscription, we will refund it in full when you request a refund within 14 days of your first subscription purchase by emailing info@geniefolder.com. After that window, or on renewal payments, fees are non-refundable except where required by applicable consumer law.
6.6 Failed payments and downgrade. If payment fails, we may retry and may suspend paid features after notice. If a subscription lapses, your account is downgraded to the Free plan; usage above Free limits may be restricted until within limits.
6.7 Price changes. We may change prices with at least 30 days’ notice, effective at your next renewal.
7. File retention and deletion
- Local-only jobs: files never leave your device; nothing is stored by us to delete.
- Cloud-processed files (when cloud processing launches): uploaded inputs and generated outputs will be stored temporarily and automatically deleted within 24 hours of job completion. Deletion will be automated and monitored. Cloud processing is not yet available; today no user files are uploaded to or stored on our servers at all.
- Connected storage: files saved to your own Google Drive are governed by your account with Google; disconnecting the connector revokes and deletes our access tokens per Section 8.
- Account data and metadata: account information and job metadata (never file contents) are retained while your account is active and as needed for legal, security, and billing purposes; see the Privacy Policy and the Data Retention & Deletion Policy.
8. Cloud storage connectors
8.1 Connecting Google Drive is optional and initiated by you via Google’s OAuth consent flow. We request the least-privilege scope needed for the feature you enable (the drive.file scope, which limits our access to files the Service itself creates or that you explicitly open with it). OAuth refresh tokens are stored encrypted at rest (AES-256-GCM); short-lived access tokens are held in memory only and are never written to our database.
8.2 You may disconnect the connector at any time in the Service settings. On disconnection we revoke the grant at Google (best effort) and delete the stored token immediately. Only a minimal connection record (provider, account email, timestamps) remains as part of our security audit log.
8.3 Your use of connected storage is also governed by Google’s terms. We are not responsible for the acts or omissions of third-party storage providers.
8.4 Google API Services Limited Use disclosure. The Service’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements: we use Google Drive data only to provide the save-to-Drive feature you initiate; we do not use it for advertising, sell it, or share it except as needed to provide that feature.
9. Electronic signatures (when available)
9.1 Signature features, when offered, provide tools to apply and collect signatures. Unless expressly stated for a specific feature, signature capture tools are provided as a convenience and are not represented as satisfying any particular legal standard for electronic signatures.
9.2 Where a feature is represented as producing legally binding electronic signatures, additional requirements (audit trail, signer consent, document integrity) apply as described in the product documentation. You are responsible for determining whether electronic signatures are appropriate and sufficient for your specific documents and jurisdiction.
9.3 We currently make no representation that signature outputs comply with the ESIGN Act, UETA, eIDAS, or any other e-signature regime. Do not rely on the Service for documents that legally require a specific signature standard.
10. No quality guarantee; output disclaimers
10.1 Compression, conversion, and optimization involve trade-offs between file size, quality, and compatibility. We do not guarantee that any processed output will meet a particular quality level, file size, visual fidelity, metadata state, or fitness for your purpose. Preview outputs before relying on them and keep your original files.
10.2 The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation.
11. Availability and changes
We may add, change, suspend, or discontinue features (including free features) with reasonable notice where practicable. We aim for high availability but do not guarantee any service level except under a written enterprise agreement.
12. Limitation of liability
To the maximum extent permitted by law: (a) we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data loss, or business interruption, arising from or related to the Service; (b) our aggregate liability for any claim arising from the Service is limited to the greater of the amounts you paid us in the 12 months preceding the claim or USD 100. Nothing in these Terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence, or fraud).
13. Indemnification
You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your files, your content, your violation of these Terms, or your violation of any law or third-party right.
14. Termination
We may suspend or terminate access for breach of these Terms, abuse, non-payment, or legal requirement, with notice where practicable. You may stop using the Service at any time and may request account deletion by emailing info@geniefolder.com. Sections that by their nature should survive (ownership, disclaimers, liability limits, indemnity, disputes) survive termination.
15. Privacy
Your use of the Service is subject to our Privacy Policy, which describes the minimal data we collect (metadata-only logging; no file-content logging), our cookie practices (no analytics or advertising cookies), and your rights.
16. Changes to these Terms
We may update these Terms with notice (in-product or by email to registered users) at least 30 days before changes take effect, except for changes required by law or made for security reasons, which may take effect immediately. Continued use after the effective date constitutes acceptance.
17. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Delaware, except where mandatory consumer-protection law gives you the right to bring claims in your local courts.
18. Miscellaneous
These Terms (plus the Privacy Policy and any plan-specific or enterprise agreements) are the entire agreement between you and us. If any provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale.
19. Contact
- General/support: info@geniefolder.com
- Legal notices: info@geniefolder.com (subject line “Legal notice”). Postal address available on request via the same address.
- Data protection: info@geniefolder.com (subject line “Privacy request”).